⌘K
Dashboard
Work Order (Last 12 Months)
5 ISPs with Most Customers
Customers per Site
Top 15 Sites by Volume
Customer Records
Show
entries
Loading customer data...
No customer records found matching the filter criteria.
1 / 1
Dismantle Records
Show
entries
Loading dismantle data...
No dismantle records found matching the filter criteria.
1 / 1
Trouble Tickets
to
Show
entries
Loading ticket data...
Tidak ada tiket gangguan yang sesuai dengan kriteria filter.
1 / 1
Buat Tiket Gangguan
Activity Log
Tampilkan
baris
Buat Log Aktivitas
Network Incident Log
Tampilkan
baris
Buat Insiden Jaringan
| No | User | Role | Status | Joined | Action |
|---|---|---|---|---|---|
| Loading... | |||||
Data Synchronization
Sinkronisasi data portal IBSW Monitoring Tenant, berkas PDF, dan tiket gangguan.
Sync History
| Waktu | Status | Ringkasan |
|---|
Documentation Download Progress
Active Tenants
0%
0
of 0
Dismantle Tenants
0%
0
of 0
Overall Documentation Download Progress
0%
0 / 0
Documentation Error Log
| ID | Tenant | Site | Error Detail | Time |
|---|---|---|---|---|
| No errors | ||||
Total Sites
-
Active Customers
-
Trouble Tickets
-
OM Team
3 Teams (6 Engineers)
Sites by Team
Active Customers by Team
Trouble Tickets by Team
Site Distribution
35 Sites Assigned • 11 Unassigned / Regional
Site List
| No. | Site Name | Site Owner | Active Customers ▼ | Open Tickets | Closed Tickets | Total Tickets | Action |
|---|---|---|---|---|---|---|---|
| Loading site directory... | |||||||
Showing 0 of 0 sites
Operational workload monitoring, trouble tickets & field activities across teams and personnel.
to
TOTAL TASKS
-
- Tickets • - Activities
OPEN TICKETS
-
Unresolved
AVG MTTR
-
Mean Resolution Time
SLA COMPLIANCE (≤ 4H)
-
- Tickets Closed ≤ 4h
FIELD ACTIVITY HOURS
0 Hours
0 Field Activities
NOC ACTIONS
-
6 Personnel (Open & Close)
Trouble Ticket Trend (Last 12 Months)
Segment Problem
Item Problem
Duration Category
OM Workload
| No. | Nama Teknisi | Tiket Selesai | Persentase |
|---|---|---|---|
| Loading OM workload... | |||
NOC Dispatch
| No. | Nama PIC | Ticket Open | Ticket Close | Total | Persentase |
|---|---|---|---|---|---|
| Loading NOC dispatch activity... | |||||
Active Trouble Tickets
0 Open
| No. | Ticket ID | Site Name | Customer | Problem Item | Date Open | Assigned PIC | Status | Action |
|---|---|---|---|---|---|---|---|---|
| Loading active tickets... | ||||||||
Repeat Incident Sites
| No. | Site Name | Site Owner | Active Customers | Total Tickets | Persentase Ticket | Action |
|---|---|---|---|---|---|---|
| Loading repeat incident sites... | ||||||